- This is the agreement between your company and IV Consultancy Services Pvt Ltd for using iVision.
- Each seat is used on one computer at a time. You can move a seat when a computer is replaced.
- Your company must tell employees about tracking and get any consent the law requires before installing iVision.
- You own your data. We never sell it or share it with advertisers.
- Prices exclude 18% GST. If a subscription is not renewed, access pauses after a 3-day grace period.
- Indian law applies, and disputes go to courts in India.
This summary is for convenience. The full text below is what applies.
1. Acceptance of Terms & Agreement Scope
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between IV Consultancy Services Pvt Ltd ("iVision", "Company", "we", "us") and the organization or individual ("Customer", "Subscriber", "you") registering for or utilizing the iVision SaaS platform, desktop agents (Windows, Linux, macOS), and APIs. By creating an account or installing tracking software, you represent that you have the authority to bind your organization to these Terms.
2. SaaS Provisioning & Hardware Device Licensing
Subject to timely payment of subscription fees, iVision grants you a non-exclusive, non-transferable, revocable license to access the web administrative dashboard and deploy desktop tracking agents across authorized employee workstations.
- Seat Quota: Each subscription tier includes a designated number of user seats.
- Hardware Device Binding: Each active user seat is bound to one physical laptop or desktop workstation at any given time. Customers may transfer licenses to new hardware upon replacing devices.
- Service Uptime Commitment: We target a minimum monthly service availability of 99.9%, excluding scheduled maintenance windows announced with at least 48 hours notice.
3. Customer Statutory Compliance & Employee Notice Obligations
The Customer is solely responsible for determining the legality of employee monitoring within their operational jurisdictions. By activating iVision tracking and screenshot capture, the Customer covenants and warrants that:
- It has provided formal, unambiguous notice to all employees, contractors, and agents prior to deploying monitoring software on their machines.
- It has obtained all statutory consents required under India's Digital Personal Data Protection (DPDP) Act 2023, European GDPR, or relevant state and national labor regulations.
- It will not use iVision for unlawful surveillance, off-hours tracking on personal devices without consent, or intrusive data harvesting.
4. Customer Data Ownership & Confidentiality
You own your data. The Customer retains 100% proprietary ownership of all timesheets, activity records, application logs, and screenshots uploaded to the service. iVision accesses Customer Data exclusively to deliver the service, troubleshoot technical faults, and comply with legal orders.
We will never sell, monetize, or disclose Customer Data to third-party advertisers or data brokers.
5. Fees, Taxes & Payment Terms
Subscriptions are billed in advance on a recurring monthly or annual basis. In India, payments are processed securely in INR via PhonePe UPI and authorized gateways.
- All stated prices are exclusive of 18% GST unless explicitly designated otherwise.
- Failure to renew or maintain a valid subscription upon expiration of trial or billing period will result in suspension of desktop sync and dashboard access after a 3-day grace period.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall IV Consultancy Services Pvt Ltd be liable for indirect, incidental, punitive, or consequential damages (including loss of profits, data, or business interruption). Our aggregate cumulative liability arising out of this Agreement shall not exceed the total fees paid by Customer to iVision in the three (3) months immediately preceding the incident.
7. Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of India. Any legal dispute, arbitration, or proceeding arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.